Capabilities:

• Maintain customer registry and contracts
• Integration with banking systems to import customer information, contracts (agreement parameters, the remnants movement between accounts, customer payments) and guarantors
• Formation of user workplaces, depending on the bank's business processes 
• Logging work with the customer, keeping the work history with the customer
• Preparation of reports on the work of the sections and to analyze the effectiveness of the use of cooperation mechanisms or certain patterns
• Supervising the loan agreements throughout the whole period of the debt
• Different mechanisms of interaction (local and mobile, sms, mail, e-mail)
• Forming interaction with external systems for troubled debt restructuring
• Organizing the report data export